Contact
We would love to hear from you.
If you have a question about your order, a custom pod doll request, shipping, returns, or anything else, please contact us by email.
Customer Support
Email:
Please include your order number if your message is related to an existing order.
What We Can Help With
You can contact us for:
- Order questions
- Customization details
- Photo or design notes
- Shipping updates
- Return or refund requests
- Gift message questions
- Product suggestions
Response Time
We usually reply within 1-2 business days.
During holidays or high-volume seasons, replies may take a little longer.
Before You Contact Us
For common questions, please also check:
- Shipping Policy
- Return & Refund Policy
- FAQ
- Track Order
We are happy to help you create a thoughtful handmade gift.